You Can Build the Wrong Product Correctly
Correctness is measured against the shape you chose, and nothing in a normal build process checks whether the shape was right.
6 min readHuman Systems
Writing things through.
Notes on what I'm building and learning, how people use technology, and the questions that stay with me. Some thoughts arrive finished. Others get clearer by writing them down.
Published pieces.
The Promise Is Infrastructure
A one-line consent promise on a signup form decided the Scorecard's entire email architecture—and what that says about where promises should live.
6 min readStay in touch.
If you'd like new writing in your inbox, you can join the letter.