Payment Truth
A payment can look complete and still be unconfirmed. How should a merchant decide when it is safe to release the order?
Simulated validation · Updated 24 September 2026
Read the decisions and inspect the APIYusuf Muhammed · Technical Product Manager
I'm a software engineer turned product manager and founder, working across AI, APIs and digital products. I connect how people behave with what the product needs to do, how the technology should work, and what the business needs to learn.
AI Product Management · API & Developer Products · Technical Product Management

Selected work
A payment can look complete and still be unconfirmed. How should a merchant decide when it is safe to release the order?
Simulated validation · Updated 24 September 2026
Read the decisions and inspect the APIA promise made on a form, enforced by the system on every email — including the ones already waiting to be sent.
Working build · Updated 25 August 2026
See how the product and system fit togetherCan an AI agent answer "where is my order?" from verified facts alone, and know when to hand the case to a person?
Authored specification · Updated 14 October 2026
Follow the product definitionHow I work
Human behaviour
Understand what the person is trying to get done and what makes the next action trustworthy. In the Scorecard, the user-facing consent promise became a requirement for every later email.
Product
Choose the problem and revise the commitment when evidence changes. Payment Truth's commercial review changed its role from a potential product to a reference build.
Technology
Make the system's responsibilities explicit. Payment Truth separates what the provider reports from whether an order can be released; the Scorecard enforces consent when a queued message is sent.
Business
Understand who adopts the product, who operates it and what makes it worth paying for. In the current Haylu definition, the first question is which recurring enquiry consumes enough effort to justify a reliable workflow.
I work through these together. A feature changes the user's experience, the system's responsibilities and the business's commitments at the same time.
Experience
I studied computer science at Ahmadu Bello University and started with client websites and applications. My work expanded into operational systems, independent product delivery and company building across fintech, logistics, health and education.
That experience changed the questions I ask. Alongside whether the software works, I want to understand whether people can use it, whether the operation can support it, and whether the business can sustain it.
Today, I'm applying that background to AI workflows, APIs and developer-facing products.
February 2026 – present
Product discovery, requirements and iteration for an AI financial assistant on WhatsApp, across engineering, operations, support and leadership.
January 2026 – present
0→1 definition of a conversational financial assistant that interprets intent and acts through payment and service-provider APIs.
January 2018 – December 2025
Independent client-facing product work, from scoping and definition through delivery. Full-time from 2020.
January – December 2022
Logistics management systems and dispatch workflows.
March 2018 – March 2019
Client websites and applications, working alongside senior engineers.
Now
I'm developing a portfolio around two connected problems. I'll update each project with the decisions, artifacts, tests and results as the work develops. Each page shows its current stage and what has actually been demonstrated.
In definition · Updated 14 October 2026
Latest milestone: the first enquiry workflow is defined. Next question: can a prototype retrieve enough reliable evidence to answer the request or make a useful human handoff?
Explore the developing projectPlanned next project
Starting question: what does a developer need to see to explain an agent failure and decide whether a change improved its behaviour?
Work together
For product teams and recruiters
My focus is technical product work across AI workflows, APIs, integrations and developer products. I'm interested in roles where customer understanding, engineering decisions and commercial responsibility need to come together.
Share the role, the product and the problem the team needs this person to own.
Discuss a product roleFor founders and clients
You may need to define a new product, understand where an existing workflow breaks down, or work out how AI and integrations could help. We start with the problem, the available evidence and the constraints, then agree on a useful scope.
An order and a payment record may disagree. A customer enquiry may require someone to check several systems. Or you may be deciding which part of that work an AI agent should handle.
A useful first output could be a workflow map that identifies the evidence, ownership and failure points; a focused product definition; or a prototype with clear acceptance tests. We choose the output that helps you make the next decision.
Discuss a projectHuman Systems
In Human Systems, I write about the decisions that connect people, products, technology and business.
All writingHow a consent commitment shaped the Scorecard's email architecture.
Read the building noteWhy a sound implementation still needs the right product direction.
Read the product principleContact
If you're hiring, send the role and the product challenge. If you're building, tell me who the product serves and where you need help. We can start with the question you have now.